Running virtual machine is inaccessible and has missing configuration files (2006648)

Symptoms
  • A running virtual machine shows as inaccessible in vCenter Server
  • A running virtual machine shows as Unknown when vSphere Client is connected directly to the host.
  • A running virtual machine is missing the .vmx file on the datastore but may have other related files in the virtual machine directory.
  • You can remote into the virtual machine and it is still up and running.
Cause
This issue occurs if the .vmx file of a running virtual machine has been deleted.
Resolution
To resolve this issue, recreate the virtual machine.
To recreate the virtual machine:
  1. Install VMware Standalone Converter on the running virtual machine. To download VMware Converter Standalone, see the VMware Download Center.
  2. Perform a V2V conversion and create a new virtual machine, which creates all of the necessary configuration files.
  3. Log in to the newly converted virtual machine and reboot. If the conversion was successful, the virtual machine boots properly. If not, re-try the conversion.
  4. Power off the original virtual machine. This removes all leftover files.

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